Issues Installing Scalix on Debian 7

Discuss installation of Scalix software
martinroman
Posts: 6
Joined: Wed Jun 24, 2015 3:31 pm

Issues Installing Scalix on Debian 7

Postby martinroman » Wed Jun 24, 2015 3:52 pm

Hello,

I have a few issues about installing Scalix on Debian 7.

I use the following info to install Scalix community version on Debian 7:

https://github.com/scalix/Debian-installer

My server has a FQDN
Oracle Java 7

After fixing a few issues with sendmail the installation process continue without errors until the installer asks the following:

Please enter the external ip address of your Scalix box? == Which info should be placed here? - The IP address of my server ? 192.168.1.10 for example ?

A few seconds later the installation has ended, so reboot the server and go to:

Admin Console: http://mail.myserver.com/sac

A popup window appears, which is the correct login user:
sxadmin, sxdadmin@myserver.com or sxadmin/myserver.com ???

In my case I can not login the admin console with any of above credentials.

Which steps would be wrong?

Any help and assistance will be appreciated.

Martin

christophernolan
Posts: 6
Joined: Tue May 19, 2015 3:25 am

Re: Issues Installing Scalix on Debian 7

Postby christophernolan » Thu Jun 25, 2015 9:20 am

Hi Martin ,
Can you run "omshowu -n sxadmin"?
The output will show you Internet address of the scalix admin, It will also show whether password for sxadmin is set or not. If it is set then its the same password you used during installation. Try logging in through this same internet address and password.It has to work.

Hiob86
Posts: 92
Joined: Thu Sep 20, 2007 3:43 am
Contact:

Re: Issues Installing Scalix on Debian 7

Postby Hiob86 » Thu Jun 25, 2015 9:28 am

Hi Martin,

Could you also show the output of
omstat -s

and

omstat -a

I saw some scenarios, where not all scalix services where started correctly. Please also check this.

BR
Florian

martinroman
Posts: 6
Joined: Wed Jun 24, 2015 3:31 pm

Re: Issues Installing Scalix on Debian 7

Postby martinroman » Tue Jun 30, 2015 8:06 am

Hello,

Thanks to all for your posts and help, unfortunately I could not login as Scalix Admin.

If I enter all of above commands as a root user I get for example:

-bash: omshowu: command not found

However if I try to find the file omshowu I get:

root@mailserver:~# find / -name omshowu
/var/opt/scalix/mr/s/release.sys/pam.d/omshowu
/var/opt/scalix/mr/s/sys/pam.d/omshowu
/opt/scalix/template/release.sys/pam.d/omshowu
/opt/scalix/bin/omshowu

As you may see I am new to Scalix.

Should I run omshowu -n sxadmin, omstat -s, omstat -a as a root user?
Where should I run above commands?

Any feedback will be appreciated.

Regards,

Martin

Hiob86
Posts: 92
Joined: Thu Sep 20, 2007 3:43 am
Contact:

Re: Issues Installing Scalix on Debian 7

Postby Hiob86 » Tue Jun 30, 2015 8:28 am

Hi Martin,

Sorry,I should have mentioned to export the scalix bin path:
/opt/scalix/bin/

If you didn't export the path, you need to put the path in front of the command like this:

/opt/scalix/bin/omstat -s

and

/opt/scalix/bin/omstat -a

Those commands need to be run as the root user.

BR
Florian

martinroman
Posts: 6
Joined: Wed Jun 24, 2015 3:31 pm

Re: Issues Installing Scalix on Debian 7

Postby martinroman » Tue Jun 30, 2015 8:58 pm

Hello,

Thank you again for your posts.

Please find below output to each command suggested:

root@mailserver:~# /opt/scalix/bin/omstat -s
Service Router Started 06.30.15 0
Local Delivery Started 06.30.15 0
Internet Mail Gateway Started 06.30.15 0
Local Client Interface Enabled 06.30.15 0
Remote Client Interface Enabled 06.30.15 0
Test Server Started 06.30.15 0
Request Server Started 06.30.15 0
Print Server Started 06.30.15 0
Bulletin Board Server Started 06.30.15 0
Background Search Service Started 06.30.15 0
CDA Server Started 06.30.15 0
POP3 interface Started 06.30.15 0
Omscan Server Started 06.30.15 0
Proxy Folder Service Started 06.30.15 0

======

root@mailserver:~# /opt/scalix/bin/omstat -a
PC Monitor Started NON-STOP 0
Directory Relay Server Started 06.30.15
Notification Server Started 06.30.15 0
Shared memory daemon Started NON-STOP
Notification Monitor Started NON-STOP
Session Monitor Started NON-STOP
Indexer Started NON-STOP
Stats Daemon Started NON-STOP
Container Access Monitor Started NON-STOP
Item Structure Server Stopped
Database Monitor Started 06.30.15
Licence Monitor Daemon Started NON-STOP
LDAP Daemon Started 06.30.15
Queue Manager Started NON-STOP
Item Delete Daemon Started NON-STOP
IMAP Server Daemon Started 06.30.15
SMTP Relay Started 06.30.15
Mime Browser Controller Started 06.30.15
Event Server Started 06.30.15
Free Busy Service Started 06.30.15

==========

root@mailserver:~# /opt/scalix/bin/omshowu -n sxadmin
omshowu : [OM 8040] The user can't be found, or has been deleted.

It seems that sxadmin user is not present.

Your help and assistance in my first Scalix installation will be highly appreciated.

Regards,

Martin

martinroman
Posts: 6
Joined: Wed Jun 24, 2015 3:31 pm

Re: Issues Installing Scalix on Debian 7

Postby martinroman » Fri Jul 03, 2015 12:10 am

Hello,

I installed Centos 6.6-64bits on my server, installed Oracle Java 1.8, httpd and a few libraries.

Then I downloaded Scalix bin file and follow installation steps and everything was OK, my first Scalix server worked perfectly.

Thank you again to all people for your help and assistance.

Martin


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