I have a mail group email@example.com
When some customer sends a email to firstname.lastname@example.org, but one member of that group has set an out of office message, customer automatically gets that message.
Is there some way to set up OOO so that it won't send OOO message when mail is sent to group address?
I would like that OOO message is sent only when customer sends email to i.e email@example.com not when he sends message to firstname.lastname@example.org.
I had a similar problem some years ago when I was setting up a group inboxs. I've set up the 'Bulletin Board' feature (group inbox - with an external email address, and then using the scalix conenctor, everyone has a separate 'shared inbox' in their Outlook. Now, users can set an out of office without affecting the group address.
or, just setup another mailbox as an interim step;
email@example.com-->sharedscalixinbox, which then has a rule to forward everything to Tom, John, Fred and Mary. Then, if Tom is on leave, his out of office only goes to sharedscalixinbox and not back out to the world. you'd have to setup some regular pruning of the sharedscalixinbox account, but that's pretty simple.