Email delivery issue

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pandreas21
Posts: 29
Joined: Wed Jun 13, 2007 6:06 am

Email delivery issue

Postby pandreas21 » Fri May 16, 2014 5:33 am

Hi,

I recently started receiving the following non-delivery report for emails replied to outside senders (for a specific scalix user):

----------------------------- ERROR REPORT -----------------------------
Message could not be delivered to the following recipient:

test / internet
DDT1=RFC-822; DDV1=test@example.com;

because: 'X.6.0 Other or undefined media error' [OM 8960]

------------------------------------------------------------------------

Any ideas?

ScalixSupport
Scalix
Scalix
Posts: 5480
Joined: Thu Mar 25, 2004 8:15 pm

Re: Email delivery issue

Postby ScalixSupport » Tue May 20, 2014 5:49 am

The error shows a problem with the content of the message which caused it to be undeliverable.
Does this happen with all messages or some specific message sent to specific address/domain ?

dhoom300
Posts: 1
Joined: Wed Nov 12, 2014 1:30 am

Re: Email delivery issue

Postby dhoom300 » Wed Nov 12, 2014 1:40 am

Does this happen with all messages or some specific message sent to specific address/domain ?

mackjackson
Posts: 1
Joined: Tue May 03, 2016 8:46 am
Contact:

Re: Email delivery issue

Postby mackjackson » Tue May 03, 2016 8:55 am

According to me there is a problem to whom your sending to.

SharrySteve1
Posts: 1
Joined: Mon Aug 01, 2016 5:32 am
Contact:

Re: Email delivery issue

Postby SharrySteve1 » Mon Aug 01, 2016 5:43 am

Try changing the content of the message. Will do the trick for sure.

kanderson
Posts: 8
Joined: Mon Feb 02, 2015 2:44 pm

Re: Email delivery issue

Postby kanderson » Mon Aug 08, 2016 3:27 pm

Check to see if the Outlook autocomplete address is correct. It might just need to be deleted.

Start sending the message, when you start typing the name in the TO field, and it pops up from previous messages, delete it, so that there is no autocomplete.

If this only happens when you hit reply, then ignore what I've said. :) My answer would only impact when you are sending a new message or forwarding something.

Kev.


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