How to fix mailbox inconsistencies?

[ScalixSupport]

You can check the mailbox data consistency by performing an omscan on your mailbox,use the steps below:

omoff -d0 omscan
omscan -Z
omon omscan

You need to watch the status of the omscan process using the command:

omscan -t


Wait until you get a message that says "Current server cycle not started; service reset or delayed".
Now try to fix the mailstore related issues in active mode using the below given command:

omscan -AvfxS -U <username>


Note: <username> should be the username for the user in question