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login failure in mobile client
Posted: Sat Jan 06, 2007 3:21 pm
by tetonedge
I just recentlly upgraded from to 11 GA from RC2 and the mobile web client login will not work. All the users can use SWA, but none can log into the mobile. It just says invalid username/password for all users. Has anybody had this problem or know of a way to fix it? Thanks
Derek
Posted: Sat Jan 06, 2007 3:51 pm
by timaster
I am having the same problem. Also my searches from webmail stopped working as well.
Posted: Sun Jan 07, 2007 4:15 pm
by tetonedge
yeah me too now that i have checked that. Anybody?
Posted: Mon Jan 08, 2007 4:31 am
by Valerion
Have a look in /var/opt/scalix/<nn>/tomcat/logs/ for scalix-mobile.log and scalix-api.log. The most likely cause is PostgreSQL not working correctly.
Posted: Mon Jan 08, 2007 9:18 am
by tetonedge
Okay It Looks like i have a problem, but not sure what to do about this one as everything else works
here is scalix-mobile.log
Code: Select all
2006-12-18 08:32:23,288 FATAL [PlatformClient.authenticate:53] Could not connect to Scalix Messaging Services at http://localhost:8080/api
2006-12-18 08:47:11,336 FATAL [PlatformClient.authenticate:53] Could not connect to Scalix Messaging Services at http://localhost:8080/api
2007-01-06 10:29:39,146 FATAL [PlatformClient.authenticate:53] Could not connect to Scalix Messaging Services at http://localhost:8080/api
2007-01-06 10:29:45,434 FATAL [PlatformClient.authenticate:53] Could not connect to Scalix Messaging Services at http://localhost:8080/api
2007-01-06 10:54:18,793 FATAL [PlatformClient.authenticate:53] Could not connect to Scalix Messaging Services at http://localhost:8080/api
2007-01-06 12:04:26,591 FATAL [PlatformClient.authenticate:53] Could not connect to Scalix Messaging Services at http://localhost:8080/api
2007-01-06 12:04:37,030 FATAL [PlatformClient.authenticate:53] Could not connect to Scalix Messaging Services at http://localhost:8080/api
and the scalix-api.log is blank. Any ideas? Thanks
dt
Posted: Mon Jan 08, 2007 9:40 am
by Valerion
In /var/opt/scalix/<nn>/mobile/mobile.properties change platform.url to
http://your-machine.domain.com/api, then stop and start tomcat and see if the error goes away.
Posted: Mon Jan 08, 2007 7:53 pm
by tetonedge
Thanks, that worked.
Posted: Thu Jan 11, 2007 3:05 am
by birdra
I am experiencing the same problem, but my scalix-mobile.log file is empty.
Posted: Sat Jan 13, 2007 7:57 pm
by birdra
Was able to fix my problem. I had to remove and reinstall the Scalix db.
Posted: Wed Mar 21, 2007 4:49 am
by k4ci
I am experiencing the same problem, but my scalix-mobile.log file is empty. But if i remove and reinstall the Scalix DB, i will loose all my data?
am i wrong?
Posted: Wed Mar 21, 2007 10:41 am
by KevinAnderson
Can please post the last several lines from /var/opt/scalix/??/postgres/pgstartup.log?
Kev.
Posted: Tue Apr 03, 2007 5:00 am
by k4ci
Problem with loggin in to mobile web client only with one User
Code: Select all
2007-04-03 10:58:08,984 ERROR [RestServlet.sendError:31] M00021 could not connect to database
2007-04-03 10:58:17,584 ERROR [RestServlet.sendError:31] M00021 could not connect to database
2007-04-03 10:58:26,569 ERROR [CheckAuthInterceptor.preHandle:57] Problem encoutered during authentication
I00001 could not initialize IMAP provider
Posted: Mon Apr 16, 2007 9:48 am
by ScalixSupport
Hi!
On your post earlier:
I am experiencing the same problem, but my scalix-mobile.log file is empty. But if i remove and reinstall the Scalix DB, i will loose all my data?
am i wrong?
Try re-configuring Scalix-DB instead of re-install, this is done by scalix-installer, you should
not loose data doing this, also when asked to enter hostname, provide the Scalix Server
hostname instead of "localhost".
Thanks,
Subir