Mail folders with '/' in their name not visible in SWA

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giulioharding
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Mail folders with '/' in their name not visible in SWA

Postby giulioharding » Sun Oct 09, 2005 9:07 pm

We have a user who has a mail sub-folder with a '/' character in its name, that is visible in Outlook, but not visible when he logs in to Scalix Web Access. This is repeatable and consistent - creating a new folder with a '/' in its name, or changing the name of an existing folder to include that character will make it disappear from the SWA view. I can't see any related error messages in the tomcat logs through...

I didn't see any mention of this in the forums, is it a known issue? In any case it's not a big deal - workaround is to remove the '/' character :)

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Postby ScalixSupport » Sun Oct 09, 2005 10:52 pm

This is more to do with IMAP treating the '/' character as a folder separator.

If you intend to use Outlook and IMAP together, it is inadvisable to use '/' characters in the folder name.

See the Microsoft knowledgebase document at http://support.microsoft.com/default.aspx?scid=kb;en-us;234395 for more information.

Cheers

Dave


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