Outlook freezes, when sending mail or create/edit an object

Discuss the Scalix Outlook MAPI Interface

Moderators: ScalixSupport, admin

sjk
Posts: 19
Joined: Thu Aug 10, 2006 8:08 am
Location: Munich, Germany

Outlook freezes, when sending mail or create/edit an object

Postby sjk » Sun Nov 19, 2006 8:53 pm

Hello Everyone!

I have a very annoying problem with Outlook an SCALIX Connect on my new desktop.

Everytime I try to send a new mail or try to create a task, edit a note or something else my outlook freezes. I only can kill outlook. After restarting outlook i find the mail i tried to send in my outbox, but when i try to send the mail again, outlook freezes the next time.

This is the error message in the "scalixmail.log":

Code: Select all

Outlook 11.0.6568.0 - Scalix Connect for Microsoft Outlook 10.0.0.352  - 11/20/06 : 01:37:57



    17F8     177C 00000004.379 Corrupt Inbox Max ABSREF value (31469) found: resetting to 31240


I scanned my Inbox on the server for errors or inconsistencies, but it didn't change anything.

I also removed the outlook profile and created a new one, but nothing changed (after deleting the profile through the control panel applet i also deleted the scalix directories in my home directory).

Im running Scalix Server 10.0.1.4 on Debian Sarge, but I don't think that it's a problem on the server side.
On the client side WinXP SP2 with Outlook 2003 with SP2.

On my laptop and the old desktop i don't have this stupid problem.

What can I do? I need my Outlook! Please help me.

Best regards,
Stefan Kiendl

sjk
Posts: 19
Joined: Thu Aug 10, 2006 8:08 am
Location: Munich, Germany

Postby sjk » Sun Nov 19, 2006 10:40 pm

I see the same problem on my laptop now. Outlook freezes when i try to send a mail and i only can kill Outlook.
In the logfile i see exactly the same message.

Maybe the problem is still on the server side?

Best Regards,
Stefan Kiendl

sjk
Posts: 19
Joined: Thu Aug 10, 2006 8:08 am
Location: Munich, Germany

Postby sjk » Mon Nov 20, 2006 8:01 pm

Hi!

I updated Scalix Connect to version 10.0.0.366 (i have no IE7 or IE7 Beta installed; Firefox rules!) now, but less changed. Outlook still freezes and can only be killed.

BUT: I discovered one new aspect (don't know if it has something to do with the updated Connect):
After restarting Outlook I see the mail in the outbox. When i open this mail and press "Send", the mail is sent properly. Why this?



I now see the following in my "scalixmail.log":

Code: Select all

Outlook 11.0.6568.0 - Scalix Connect for Microsoft Outlook 10.0.0.366  - 11/21/06 : 00:51:31



    17E8     14A0 00000003.416 Corrupt Inbox Max ABSREF value (32034) found: resetting to 32018
                  00000046.998 Caught exception:
                  00000046.998
Exception Type: HResult
Function:       CMAPIFolder::OpenProperty
Source Line No: 1274
HResult:        0x80040102
                  00000047.002 Der angeforderte Vorgang wird von der aktuellen Implementatierung des Dienstanbieters nicht unterstützt.

             1550 00000529.185 Caught exception:
                  00000529.186
Exception Type: HResult
Function:       CMsgStore::OpenEntry
Source Line No: 3546
HResult:        0x80040108
                  00000529.187 Für diesen Fehler gibt es keine Beschreibung.

             14A0 00000529.317 GottenObjMap is not Empty!

                  00000529.318 m_mapNotifRequests is not Empty!


What does this mean and what can i do? Seems to be a problem on the server side.


"ommapi.log":

Code: Select all

Outlook 11.0.6568.0 - Scalix Connect for Microsoft Outlook 10.0.0.366  - 11/21/06 : 00:52:18

                  00:52:18.001 Caught exception:
Exception Type: HResult
Function:       CMAPIFolder::OpenProperty
Source Line No: 1274
HResult:        0x80040102
                  00:52:18.002 Der angeforderte Vorgang wird von der aktuellen Implementatierung des Dienstanbieters nicht unterstützt.



I tried omcontain and checked some parts of the mailcontainer on the server, but i didn't find any errors. I also tried " sxfixdref -f " but no wrong references were found.

Does nobody know anything about the strange problems?

Stefan Kiendl

kurtbe
Posts: 74
Joined: Sun Aug 13, 2006 11:39 am
Location: Germany/Berlin
Contact:

Postby kurtbe » Fri Nov 24, 2006 12:50 pm

Hi there,

any third-party modules installed? I got a strange Problem when trying to enable GnuPG encryption in Outlook. Disabaling the modules worked.


Return to “Scalix Connect for MS Outlook”



Who is online

Users browsing this forum: No registered users and 0 guests

cron