Cannot change users display name

[colint]

Hi,

There was a spelling mistake made in one of the users display name. The authentication id is the same. However as soon as you switch the display name to the correct spelling the user cannot login anymore. If you switch it back to the incorrect spelling the user can once again login. Is there some service that needs to be restarted in order to get around this problem or a file that needs to be edited?

Colin

[crazy_russian]

Hi,

How are you modifying the users display name? SAC or command line?

Thanks,
Yuri

[colint]

Hi,

I tried in the SAC. However whatever way will work would be great. I have now two users that cannot be changed unless we delete them completely.

Colin

[crazy_russian]

Hi,

For performance reasons there is an imap process that is still running after the user logs out. If any user information is changed while the process is still running, it will cause this type of problems.

In order to fix this you need to run:

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omshowu -n <username>


Take a note of the number next to "System Login:"

Then run:

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ps -ef | grep imap


You should see something similar to this:

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[root@isengard ~]# ps -ef | grep imap
60553    26049     1  0 14:16 ?        00:00:00 in.imap41d -d
root     26088 25833  0 14:20 pts/2    00:00:00 grep imap


The first column of the output is the system login id. Second column is the process id. Kill the process that corresponds to the System login id of the user. So in my example it would be

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kill -9 26049

A product enhancement has been filed for this and this issue will be addressed in the future releases.

Cheers,
Yuri

[colint]

Great that appears to work. Thanks for your help.